Custom CRM Software That Closes More Deals
Stop losing leads in spreadsheets and WhatsApp chats. Get a CRM built around your exact sales process — with automation, follow-up reminders, and reporting your team will actually use.
Generic CRMs fail because they don't match how your team sells. Fanya Tech builds custom CRM software around your pipeline — lead capture from your website, IndiaMART, Facebook, and WhatsApp flows straight into one dashboard with automatic assignment, follow-up reminders, and no lead left behind. Sales managers get real-time funnel visibility; owners get revenue forecasts they can trust.
We build CRMs for real estate, education, healthcare, finance, travel, and B2B services — with WhatsApp Business API, telephony/IVR, email automation, quotation builders, and mobile apps for field teams. Zero per-user licensing: your 5-person team can grow to 500 without your software bill exploding.
Everything included in our
crm software engagements.
Lead Capture & Auto-Assignment
Website forms, IndiaMART, Meta ads, and WhatsApp leads land in one inbox and route to the right rep instantly.
Pipeline & Follow-Up Automation
Visual deal stages with automatic reminders, task queues, and escalations so no lead goes cold.
WhatsApp & Telephony Integration
WhatsApp Business API, click-to-call, call recording, and IVR — every conversation logged against the lead.
Quotations & Payment Tracking
Generate branded quotes and proforma invoices, track approvals and payments right inside the CRM.
Field Sales Mobile App
Check-ins, visit reports, geo-tracking, and offline access for teams on the road.
Reports & Revenue Forecasting
Conversion rates by source, rep performance, and pipeline forecasts — delivered to your inbox automatically.
A transparent process that
keeps you in control.
- 01
Discovery & Scoping
We map your business goals, users, and constraints into a clear scope document with milestones, timeline, and a fixed or sprint-based commercial model.
- 02
UI/UX Design
Wireframes evolve into polished, conversion-focused interfaces. You review clickable prototypes before a single line of production code is written.
- 03
Agile Development
Two-week sprints with demo videos, staging access, and transparent progress tracking. You always know exactly what is being built and when.
- 04
QA & Security Testing
Functional, performance, and security testing across devices and browsers. We fix issues before launch — not after your users find them.
- 05
Launch & Growth Support
Production deployment, monitoring, analytics, and a support window. We stay accountable for stability while you focus on growth.
Our tech stack.
Application
- React
- Next.js
- Node.js
- TypeScript
Data
- PostgreSQL
- MongoDB
- Redis
Communication
- WhatsApp Business API
- Twilio / Exotel
- Email Automation
Mobile
- React Native
- Offline Sync
- Push Notifications
Frequently asked
questions.
How much does custom CRM development cost?
Custom CRM projects start around ₹55,000 ($5,900) for core lead and pipeline management, ranging to ₹1,80,000+ with telephony, WhatsApp automation, and field-team mobile apps. Unlike SaaS CRMs, there are no monthly per-user fees — the software is yours.
Why build a custom CRM instead of using Salesforce or Zoho?
If off-the-shelf works for you, use it. Teams come to us when per-user pricing gets expensive, adoption is poor because the tool doesn't match their process, or they need deep integrations (WhatsApp, IndiaMART, custom quoting). A custom CRM fits your workflow exactly and costs less at scale.
Can the CRM integrate with WhatsApp and IndiaMART?
Yes — official WhatsApp Business API for automated messages and shared team inboxes, plus IndiaMART, TradeIndia, Justdial, and Meta lead-form sync so every enquiry lands in your pipeline automatically within seconds.
How long does CRM development take?
A core CRM goes live in 6–10 weeks. We launch with your must-have workflow first, then add automation, telephony, and mobile apps in iterations — so your team starts using it early and shapes what comes next.
Do you build industry-specific CRMs?
Yes — real estate CRMs (site visits, inventory, brokerage), education CRMs (admissions counseling funnels), healthcare, travel, and B2B service pipelines. We start from proven industry templates and customize to your process.
Ready to start your crm software project?
Get a free consultation and a fixed, itemized quote within one business day. No pressure, no obligations.